General
Find answers about our products, sizing, printing methods, and customization options.What types of apparel do you offer?
What types of apparel do you offer?
We offer 100% mercerized combed cotton fitted short sleeve shirts, fitted full sleeve shirts and oversized hoodies.
Can I customize the placement of my artwork?
Can I customize the placement of my artwork?
Our platform allows you to configure your artwork and metadata positions. You can easily select and configure where your artwork and metadata appear on your garment. We’re continuously expanding placement options, so feel free to send us your suggestions.
What happens if there is an issue with my print?
What happens if there is an issue with my print?
If we encounter any printing issues during the color correction phase, we will contact you via email within 3-4 days to help correct the order or to replace with a new artwork altogether.
What kind of printing method do you use on apparel?
What kind of printing method do you use on apparel?
We use direct to film (DTF) printing, which involves printing your design onto a translucent film with a white base layer and powder adhesive. The design is then heat-transferred onto apparel, resulting in vibrant, durable prints that withstand frequent washing and everyday wear. For bulk orders, we can support alternate advanced procesess better suited for durability.
Delivery & Shipping
Everything you need to know about shipping timelines, customs, and duties.How long does it take until I receive my order?
How long does it take until I receive my order?
We do our best to reach out within 3-4 days if the artwork requires slight color corrections and will ship it within our weekly shipment end of the week. Check countries list to view shipment timelines. We will be working on sending out tracking information via emails in future releases.
Will I be charged customs duties?
Will I be charged customs duties?
US orders don’t incur customs duties. If your US order exceeds 4000 USD please contact us directly for special courier arrangements. For other countries, customs duties may apply.
Returns & Guarantees
Understand our return policy and quality guarantees.Do you accept returns?
Do you accept returns?
Given each print is unique, made to order with the customers address in mind, we do not support returns for custom prints unless there is material defect. For non custom prints, we can handle returns but currenlty do not cover returns shipping to our New York office.
What if my garment has a defect?
What if my garment has a defect?
Quality is crucial to us. If your garment has a manufacturing defect, we’ll gladly replace it at no extra cost. Please notify us within 5 days of receiving the order with a garment defect for a trade in. Currently garment defects are only handled for the same custom order (including size, color, style and artwork).
Why do I need to provided a verified phone number?
Why do I need to provided a verified phone number?
We ship internationally from our garment and print warehouse based in Delhi, India. Our couriers require a verified phone number to ensure your order arrives smoothly and without delays.
Garment Care
Our products are built to last, and with proper care, you can extend their lifespan even further. Not only does this ensure you get the most out of your purchase, but it also helps reduce your environmental footprint.How should I care for my cotton garments?
How should I care for my cotton garments?
Our apparel is 100% pre-shrunk combed cotton, making them breathable, comfortable, and eco-friendly. Wash gently in a machine at 40°C/100°F using mild detergent. Avoid fabric softener to preserve the post-wash finish, and always wash colors separately from whites.
How should I handle the prints?
How should I handle the prints?
It is perfectly safe to wash but continued washing does lead to color fading. To remove wrinkles, iron them inside out on a low setting without applying heavy pressure.
Other Things
Do I need an account to place an order?
Do I need an account to place an order?
An account is simply a mapping of your unique Privy account to your orders; we use Privy wallets to enable linking multiple wallets to support importing NFTs to proove provenance. For security reasons we do not store your order information and wallet information in the same database. All payments details and shipping addresses are offloaded to Stripe and are PCI compliant.
Do you offer bulk pricing or partner with brands?
Do you offer bulk pricing or partner with brands?
We can support a limited number of bulk orders with 40 MOQ (minimum order quantity) for brands and creators. We do brand collaborations with minimal branding visible in neck labels, tags and packaging. We also support additional printing methods for orders greater than 100 MOQ.