faq

Returns

Do you handle refunds? What is your return policy?

Each product is a custom order so we currently don't support returns unless there are flaws in craftsmanship.

What is your sizing?

Sizing will be provided on product page but we try not to reinvent the wheel and have hand tried severals prominent US brands to get our sizing with a proper fit. Please reach out if you have preferences and we can try to improve on our releases.

Are there physical stores?

Not yet. But we do plan to attend or have a presence at several Ethereum conferences in major cities starting late 2024. If you're going to be at an event we have not listed, reach out for partnerships opportunities.

Payment

How do you handle payments?

Outpaint uses Coinbase Commerce to handle payments so as a customer you can pay in any of the accepted cryptocurrencies supported by the platform.

Shipping

How long does it take to get my order?

We typically ship your custom order in weekly batches from payment date so we expect an estimate 2-3 weeks excluding delays initially until we can refine or delivery dates.